On a steep hill on the edge of the large resort of Puerto del Carmen, in the upmarket area of Costa Calero, overlooking the luxury marina.
I found the bold furnishing in the rooms a little brash and the furniture – well – a little cheap. Only a handful of the 300 or so rooms are suites, but all are a pretty decent size. I got a lovely bedroom with a balcony on the fifth floor (all have a balcony or terrace, which is a real plus in my opinion) overlooking the ocean (some have garden views) and nearly forgot that I was here to work. For families, adjoining rooms with connecting doors can be booked, as in many of the bigger hotels on the island. I know it may be an environmentally friendly move but I begrudged not having mini toiletries provided.
With enormous tropical gardens, extensive lounge areas and generally spacious interior, you can literally lose yourself in this hotel. The large pool-like water feature on the roof of the hotel next to a stylish, alfresco bar was a striking and pleasing design feature.
Eating and drinking
With wicker cane chairs, a tiled floor and large potted plants giving it a conservatory feel, the piano bar is not as cosy as you might expect. However, its outdoor terrace, which is surrounded by water, is delightful. I recommend a casual, alfresco lunch at Restaurant Oyambre, which offers a range of different cuisines. Breakfast and dinner are served daily in the main restaurant, La Magdalena, which has a large terrace overlooking the pool area.
It would be possible to spend a week here and still not have time to make use of all the facilities here. Four swimming pools, kids and adults clubs and live shows throughout the year offer classic leisure and entertainment activities. More offbeat options range from rifle shooting and archery to pétanque; the hotel even boasts its own dive centre. There are four huge swimming pools here partly surrounded by lawns. The extensive spa is a destination in its own right (and can be used by non guests), with pool featuring jet treatments, sauna, steam room and tepidarium – treatments are also available.
The reception staff were consistently delightful and the waiting and bar staff efficient and smiling. I couldn't fault the service during my stay here, which I found more five star than four.
Who stays there
This hotel sees a real mix of guests - from sporty types who like to make use of the extensive facilities, drinkers and foodies making the most of the all-inclusive deal, and SAGA groups. Like many of the bigger hotels on the island, the hotel offers meeting rooms as a way of getting through the leaner months, but the proportion of business visitors is relatively small. The guests are mostly Spanish, British and German couples. It is a popular wedding venue – when I was there an Irish wedding was conducted on the terrace.
Consider the really good value all-inclusive packages (which really are all inclusive), and bear in mind it is possible to upgrade on a daily basis on arrival for €15, including an all-you-can-eat buffet lunch, drinks and use on the spa. I did this recently, and it was one of the best decisions of my trip.
- First-time travellers
- Mature travellers
- Sporty types
- Great views / scenery
- People watching
- No fuss
- Design and architecture
Pros & Cons
- A high end four star
- Nearby marina
- Superb spa
- Few lifts
- Far from beach