Sheraton Centre Toronto Hotel

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Address: 123 Queen St W, , Toronto, M5H 2M9, Canada

Star rating:
4 star hotel

4

Gargantuan 4-star towering over Queen Street and City Hall.

While it can feel something of a chicken coop on holiday weekends, the vast 1377-room Sheraton delivers on location and value. Despite something of an impersonal feel, I love staying here and taking advantage of the city’s biggest and best indoor-outdoor pool. There’s something pretty cool about a quick crawl out into the outdoor section when it’s snowing.

Location
4.5
90%
Eating/drinking
3.8
90%
Leisure facilities
4.5
90%
Service
3.6
90%
Value for money
4.3
90%
Bedrooms
4
90%
Public areas
3.9
90%

Location

Ideal: bang on Queen Street West, a few feet from Bay and Yonge, the streetcar and subway network are outside the door, and connected to all 16 miles of underground PATH network stores and entertainment. Wednesday lunchtimes in summer, I like sauntering across Queen and snacking from the international food stands in Nathan Phillips Square. In winter, the splash pool becomes a busy skating rink.

Bedrooms

Renovated in 2008, pretty much every room I’ve seen here has a great city view. They get more dramatic the further up you go up the 43-floor tower. I’m a big fan of the Sweet Sleeper beds that every room now has. Rooms are always utterly clean.

Public areas

There’s an enormous lobby with a forest of chairs, sofas, decent workspaces and greenery. More than once, I’ve completely failed to find the person I’ve been here to meet, only to call and find they’ve here but obscured by foliage.

Eating and drinking

A breakfast/lunch favourite Bistro, Traders bar and grill, family-friendly Shopsy’s Deli, Quinn’s steakhouse and the businesslike Link Café beside the business centre.

Leisure facilities

An irresistible indoor-outdoor pool, 24-hour fitness centre and acclaimed spa.

Service

Can feel like something of a cattle mart. I’ve found staff to be a little short and stressed when the hotel is full. Be prepared for lines checking in and out at busy times.

Who stays there

An international mélange of businesspeople, tourists.

Price advice

There are plenty of city parking lots nearby at half the $45 Sheraton price and plenty of Starbucks and other coffeehouses with free WiFi — the Sheraton racks up charges for that, too. Another charge you can add is if you want a mini-fridge in-room.

Amenities

  • Business Centre
  • Fitness Centre
  • High-Speed Internet
  • Parking
  • Pets Allowed
  • Restaurant
  • Room Service
  • Swimming Pool

Recommended for

  • Business travellers
  • Couples
  • Families with teenagers
  • Singles
  • Travellers with pets
  • Romance
  • Shopping
  • Sightseeing

Pros & Cons

  • Perfect downtown location
  • Indoor/outdoor pool
  • Disinterested service
  • Queues to check in/out
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