Delta Chelsea Hotel

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Address: 33 Gerrard Street West, , Toronto, M5G 1Z4, Canada

Star rating:
3 star hotel

3.7

Bustling family favourite beside the best of downtown.

I clocked the 1590-room, two-tower Delta as a bit of a train station when I first loped into the lobby, but it’s a well-run train station and you won’t spend long waiting around. Really popular with families with young kids, the DC wins acclaim for its supervised kids’ programs, poolside family fun area, free kids’ menus and a host of other perks for parents.

Location
4.3
90%
Eating/drinking
4
90%
Leisure facilities
4.4
90%
Service
4.1
90%
Value for money
4.4
90%
Bedrooms
3.7
90%
Public areas
4
90%

Location

Ideal: in the absolute heart of downtown, with Bay Street business hubs, Yonge Street shopping and Mount Sinai hospital within a block of the hotel. The subway and College streetcar are less than a five minute walk away and the Airport Express shuttle stops at the hotel.

Bedrooms

Rooms here are a mixed bag. Out of the 1590 guest rooms, 270 were part of a $6 million renovation in 2010. Staff can be a bit cagey about telling you which rooms are the more elderly, but it’s worth persisting to get a shiny, fresh one. All rooms are clean and well kept, but the older ones are definitely a bit faded.

Public areas

I like a hotel with a bustling lobby, so feel quite at home in the Delta Chelsea’s enormous foyer with its two bars and two restaurants. It can definitely feel like a bit of a zoo, but lines move swiftly, howling infants get fed and bus parties come and go.

Eating and drinking

The self-service Market Gardencafeteria, the pricier Bb33 bistro, the Monarch sports bar and Elm Street Lounge — home to a weeknight curry buffet.

Leisure facilities

The Delta wins many young admirers for its junior poolside hijinks — they include the 130-foot Corkscrew water slide, but the grown ups don’t miss out on all the fun. I’m usually to be found at Deck 27, the health club with its adults-only pool and a toasty seasonal sundeck — I’ve lived in Toronto for years but still love those views of the CN Tower. There’s also an acclaimed spa on the premises.

Service

I’d be completely haggard dealing with the foot traffic that comes through the doors of this 1590-room property, but the Delta folks are swift, polite and on-the-ball. They’re down-to-earth and thoughtful, despite having another couple of thousand guests to attend to.

Who stays there

Families with young kids, visitor doctors and family of patients being treated at nearby Mount Sinai, parties on bus tours, party kids from around Ontario and Quebec taking advantage of the rates.

Price advice

In-room Internet access is expensive, save your money and nip up to the Starbucks at College and Yonge. The business centre is pricey, too, at $6 for quarter of an hour online. I’d really recommend joining the Delta Privileges Club in advance online — it’s free and can give a host of handy extras, from complimentary early check-in and late check-out to free wired Internet.

Amenities

  • Business Centre
  • Fitness Centre
  • High-Speed Internet
  • Parking
  • Pets Allowed
  • Restaurant
  • Room Service
  • Swimming Pool

Recommended for

  • Families with younger children
  • Singles
  • Travellers with pets
  • Shopping
  • Sightseeing

Pros & Cons

  • Great for kids
  • Location
  • Often really busy
Book now (price from £67.09)