Centrally located around Marina Bay, the Pan Pacific hotel is connected to three major shopping malls as well as the Suntec International Convention and Exhibition Centre. You can see the Singapore Flyer from the hotel windows, and the CBD is only a 5minute taxi ride away. Closest MRT stations are Promenade, Esplanade and City Hall.
There are large, firm but comfortable beds in each room, even the twin beds are a decent size. The bathrooms are spacious too, and all rooms come with a work desk. Two entire floors are dedicated to Pacific Club guests (no children under 12 years) with special privileges, including two items of laundry a day, 24 hour butler service, morning transfers to the financial district and much more.
The spacious and airy lobby is mainly due to the 35-storey-high atrium, one of the highest in Asia to be exact. There’s an entire floor dedicated to business travellers – decked out with boardrooms and meeting spaces of all sizes, with executive amenities.
The corridors are lined with tropical plants and orchids, which gives this hotel a lush and tranquil feel. I especially love the Japanese Garden on level 4 with bonsai trees, a running stream and koi carp in the pond.
Eating and drinking
Guests can enjoy all day dining at Global Kitchen - they do a wonderful breakfast buffet. While the aptly named Brunch is a poolside restaurant serving a la caret throughout the day and a BBQ buffet at the weekends. On the top floor, level 37, the fine dining Cantonese restaurant Hai Tien Lo has panoramic views over the city, and is the perfect place to impress your business associates over lunch.
The outdoor pool is located on level four and right next to it is the spa, a 24-hour gym exclusively for hotel guests, tennis courts, as well as a kids playroom and outdoor playground.
One thing that struck me at the Pan Pacific was the number of staff on hand in the lobby, and on various floors waiting to assist guests. There’s also a dedicated phone extension for guests to dial called ‘service one’ (rather than calling a specific department or desk that might not be manned). But ordinarily, I’d just call the front desk and hope they’d do this service regardless.
Who stays there
Mainly business travellers, sometimes with their families.
For a five star establishment, I’d say the Pan Pacific is reasonably good value for money. For a start there’s free WiFi, while many similar properties in Singapore charge an arm and a leg. Good deals can be found if you book in advance online.
- Business Centre
- Fitness Centre
- High-Speed Internet
- Room Service
- Swimming Pool
- Business travellers
- Families with younger children
- Mature travellers
- Seasoned travellers
- Great views / scenery
Pros & Cons
- Free WiFi
- Convenient and central location
- Corporate feel