In an elevated position in the resort of Puerto Santiago, which is joined at the hip with neighbours Los Gigantes and Playa de La Arena. A 40-minute transfer from the south airport. Local bus services in this area are infrequent and slow, but the hotel runs a shuttle bus into Los Cristianos twice a day for 3 euros return. A stroll away from the marina and dolphin watching trips of Los Gigantes.
Rooms are mini apartments with king-sized beds and bags of storage space; there’s even an extra wardrobe in the entrance hall. Living room areas have a large sofa bed, coffee table and flat screen TV, and there’s a second TV in the bedroom area. Colours are in warm shades of red or peach with abstract art on the walls. Patio doors lead to a good sized, furnished balcony and the higher the floor, the better the views and sunsets over the Atlantic to La Gomera.
The glass fronted, marble and chrome, three storey lobby showcases the hotel’s gardens and panoramic ocean vista. Conservatory style, rattan easy chairs are dotted around the sweeping, open staircase which takes centre stage. Extensive tropical plantings soften the space. The buffet dining hall is spacious and contemporary in granite and black, while a la carte restaurants have stunning views over the headland.
Eating and drinking
Breakfast is buffet style with the usual selection of continental and cooked options. Three a la carte restaurants offer fish, Italian or grills as an alternative, but booking is essential as the restaurants are more popular than the buffet. Puerto Santiago has some very good, no-frills, fish and seafood restaurants above the harbour where you can get a three-course menu del día for under 10 euros.
A huge water slide in the main children’s pool was proving to be one of the most popular activities when I was there, although it had to compete with a full programme of animation. The adults' pools are a refuge from the noise and compulsory fun. An excellent, fully equipped gym is free for guests’ use and the resident instructor mercilessly puts you through your paces. The extensive spa facilities help muscles to recover in time for their next assault. The range and quality of facilities for families is impressive and includes bowling, mini golf, arcade games, basketball and table tennis.
Friendly and efficient with an informal atmosphere - which suits the family-oriented clientele.
Who stays there
A good mix of Europeans, and lots of families on the all-inclusive option.
- Families with younger children
- First-time travellers
- No fuss
Pros & Cons
- Good value for money
- Great for families
- Hotel is on a steep hill
- Not a particularly attractive resort