This Riu hotel is perfectly located right on the beach of Playa de los Pocillos, 2kms from the resort of Playa del Carmen.
Some of the rooms seem a little compact but all have decent furnishings in pleasant, muted shades. Choose from double rooms (some suite) and good-sized family rooms (1 or 2 bedrooms with living room and sofa bed). All rooms come fully equipped with fridges and satellite TV and a balcony or terrace. Avoid those near the nightclub which inevitably can be noisy.
There is something for everyone here: four large swimming pools, gym, beauty centre and even a hairdressers. Little ones can enjoy themselves in the kids’ club, or in the children’s playground. Note that smoking is allowed throughout the public areas of the hotel.
Eating and drinking
Choose from three restaurants, serving a good mix of Canarian, Mexican or Asian cuisine, the last of which is deservedly popular so make sure to book in advance. Once a week is a fun, themed buffet. There is also a bar and two poolside snack bars, but pre-mixed cocktails really shouldn’t be allowed - it sent my husband into a fury!
I had a good game or two on the table tennis tables – there are also volleyball and tennis courts for the more energetic. Day and evening entertainment includes shows (although don't expect anything too sophisticated) and a nightclub.
This hotel always seems to be full, which may be the reason why the staff – both on reception and in the restaurants – seem to be on a very short fuse. On more than one occasion, I have been barked at by the front desk after having to wait in line for a long time.
Who stays there
During high season, it is mostly families with children of all ages from Spain, Britain and Germany, with a high number of repeat customers. Out of the main summer months, the hotel tends to attract older visitors without children.
All-inclusive deals are very good value. The charge for internet use is unnecessarily high and is made even for those guests on so called 'all-inclusive' deals.
- Families with teenagers
- Families with younger children
- Mature travellers
- Sporty types
- Live entertainment
- Chilling out
Pros & Cons
- Beach location
- Great Value
- Good food
- Overworked staff
- Smokers' paradise