On Deansgate in Manchester’s centre, the hotel is just a short walk from the city’s main shopping areas and has restaurants and bars on its doorstep. It is over the road from Castlefield and just a few minutes’ walk from the Bridgewater Concert Hall.
Bedrooms are modern with neutral walls, walnut furniture, brightly coloured abstract paintings over the beds and enviable views from the floor-to-ceiling windows. There is no size difference between standard guest rooms and executive rooms, but executive rooms are on floor 16 and above so the better views are their selling point for me. There is also the option to upgrade to an executive plus room – personally, I wouldn’t as these are on floor 16 (the lowest of the executive floors) and the main difference is a slightly gimmicky Jacuzzi bath with a TV set in the tiles.
There is a large, modern reception area with a striking glass balustrade spiral staircase leading to the meeting rooms upstairs and a seating area that looks out onto Deansgate. The executive lounge on the 23rd floor (with free drinks and food for executive guests) has great views of the city and shares the floor with the Cloud 23 bar.
Eating and drinking
The Podium Bar and Restaurant, to the right of the lobby, serves Costa coffee, breakfast, lunch and dinner. However, the hotel’s real showstopper is the 23rd floor Cloud 23 bar where Afternoon Tea and evening drinks are served. Cloud 23 is extremely popular with the city’s residents as well as tourists and, at the weekend, there is often a 40 plus strong queue. Hotel residents enjoy priority access to the bar and can jump to the front of this queue.
A small gym that looks out over Deansgate can be used by residents as well as non-resident members. There is also a 20m pool with four windows in the bottom that look into the reception area of the building’s apartments, as well as a Jacuzzi. An externally-owned spa on the same floor offers treatments for the hotel’s guests for an extra charge.
I have always enjoyed a high-level of service in the hotel itself – especially from the friendly concierge who greets guests at the door. However, I have experienced problems on more than one occasion when booking a table at Cloud 23 bar.
Who stays there
The views and the landmark building attract couples celebrating anniversaries and birthdays, and business customers enjoy the central location during the week.
On a quiet summer Sunday, rates can be extremely reasonable. Prices also dip during the Hilton Group's January Sale every year so use our booking widget to find a deal. Breakfast costs an extra £14.95 for a Continental and £17.95 for a Full English, although there are plenty of cafés and restaurants serving breakfast at a cheaper rate nearby. There are 20 valet parking spaces charged at £20 and the hotel offers a 25% discount on parking in the nearby Great Northern NCP.
- Business Centre
- Fitness Centre
- High-Speed Internet
- Pets Allowed
- Room Service
- Swimming Pool
- Business travellers
- Culture vultures
- Special occasions
Pros & Cons
- Priority access to Cloud 23 bar
- Central location
- Great views
- Pricey breakfast