Just off the Plaza Mayor, funnily enough. You are a couple of minutes’ walk from the Puerta del Sol and near the tapas bars on Cava Baja or Plaza de Santa Ana.
There are 34 rooms in two sections. Rooms in the original part all give onto the Plaza de Santa Cruz or a side street. Some in the newer part give onto inner courtyards, so are exceptionally quiet given this is right in the centre of town. Room 104 is a lovely large double on a corner with views of the square. The bedspread and curtains are in a red and black geometric print, and the desk by the window is a comfortable spot to work - with free WiFi too. The large marble bathroom only has a shower, but some rooms have bathtubs so request one when booking if you are partial to a soak. Room 111 is a quiet single and gives onto a courtyard. Room 305, which is a standard double with twin beds, a bathtub and more classic décor, gives onto the square.
If your budget can stretch to it, the Palomar suite is the one to go for. The huge space has a pitched roof with beams, a lovely terrace with loungers and views across the old town. The large bathroom – just with a shower - has orange mosaic tiles. It’s really romantic and special but much in demand and hard to get hold of.
The corridors are lined with contemporary and traditional art and there is a bookcase for guests to help themselves, and leave any books they’ve finished with. There is a computer with free internet access in the lobby as well as free WiFi in the rooms.
Eating and drinking
Breakfast is served in a light-filled space on the ground floor - but only until 10am.
You really get the personal touch here. No uniforms or plastic smiles.
Who stays there
Mostly tourists, often regular visitors to Madrid, of all nationalities and ages.
Breakfast is 7.50 euros and there is an underground car park nearby which costs 15 euros a day.
- High-Speed Internet
- Culture vultures
- First-time travellers
- Mature travellers
Pros & Cons
- Great location
- Personal service
- No room service
- No restaurant