If location was all, this is almost as good as you get. With Postiguet beach on one side and the marina on the other, and only a ten minute walk into the town centre the hotel is very well situated to enjoy everything Alicante has to offer.
Confusion reigns! The hotel is in an-ongoing state of refurbishment, which means that some of the bedrooms are lovely, but also means that some aren’t quite up to scratch. The Level, the name given to the fifth floor, is an exclusive section within the hotel, and the most elegant. Warm dark woods and muted red furnishings add a touch of class and warmth, although some of the rooms are a trifle on the small side. For lovers of paler woods and a lighter ambience, the bedrooms on the second floor have lime-washed furnishings and creamier decoration. The third floor has yet to have the refurbisher’s wand waved over them, and are looking very sad and neglected. Fortunately, these are the rooms that are offered when everything else is taken, and have a corresponding room rate. If you want a sea view make sure you ask for one.
The entrance lobby has a variety of sitting areas, and seems to be about the only place to relax in other than around the swimming pool or in one of the bars. Level has its own lounge. When I took a drink in the Code bar, I felt the heavy ‘House’ music was totally out of keeping with the otherwise comfortable atmosphere. I also didn’t see the point of having two large TV screens, one behind the bar, showing football on one and a Spanish soap opera on the other, without sound.
Eating and drinking
A filling and varied buffet breakfast is served in the main dining room, which has two enormous windows that overlook the beach and the Mediterranean, flooding the room with light. Level has its own small dining room, but as the breakfast buffet is smaller there because of limited space, many guests prefer to take breakfast in the main dining room. Terra Restaurant is an elegant (if a bit pricey) restaurant, with a semi-baronial décor. It offers regional dishes at lunch and dinner, including a menu del dia. At the entrance to the restaurant, Terra Tapas is a small contemporary-designed tapas bar. (It’s a bit tight on space.) Blu, a bar next to the swimming pool is open during the summer months. Level has a ‘free’ bar and snacks provided all day.
The swimming pool is small, barely adequate for the size of the hotel, particularly during summer months, and has a separate Jacuzzi that sits about a dozen people. The enormous Balinese bed with it four double bed spaces probably gets taken up pretty quickly. The Wellness Centre is a spa with a large menu of treatments. It is accessible from the hotel but under separate management. There is a children’s entertainment room beside the pool.
I was happy with the level of service shown me, but the reception staff seem to get a lot of unfavorable comments made about them. Being an enormous hotel, it’s quite easy for one person to create an overall bad impression.
Who stays there
A wide range of visitors of all nationalities and ages.
You need to tell the receptionist if you want breakfast included and they will give you a rate with or without. A confusing array of supplements can make a nonsense of your original room rate, but if it’s within your budget it’s worth staying in one of the rooms in Level, as there is an all-day free bar and snacks. It seems a bit parsimonious only including one glass of wine with the 24€ menu del dia in Terra restaurant. WiFi is available throughout the building but is a hefty 6€ per half-hour.
- High-Speed Internet
- Room Service
- Swimming Pool
- Business travellers
- Families with younger children
- Mature travellers
- Special occasions
Pros & Cons
- Very well situated to enjoy Alicante
- Great if you like to pass your day on the beach
- Feels impersonal