I was writing my guide but then when I clicked save it said access denied. What happened?
For security reasons, Simonseeks will log out users who appear to have been inactive for more than 45 minutes. When you’re writing a draft guide, save your changes periodically. You should always have a back-up copy in a programme such as Word. Some writers prefer to do the majority of work in a word document and then paste it into the ‘Create a guide’ page. This approach is perfectly acceptable but beware – all formatting, such as bold type and different font sizes, from external programmes will be stripped out when you paste it into Simonseeks.